Cancellation Policy

Updated Policy 07/01/2025 Dear Clients, I truly understand that life gets busy and that unexpected situations can arise. All I ask is that you provide sufficient notice if you need to cancel or reschedule your appointment. This allows me the opportunity to offer that time to another client. While many of you have become like friends, please know that these policies are not personal—they are necessary to protect my time and sustain my business, which is my livelihood. 🔹 New Clients A 50% non-refundable deposit is required to secure your appointment. This deposit will be applied to your service total. Please note: • The deposit is non-transferable and non-refundable, even in the event of cancellation or rescheduling. • No-shows will not be rebooked unless the remaining 50% of the missed service is paid in full on the same day. 🔹 Existing Clients If you need to cancel or reschedule, please provide at least 24 hours’ notice. • Cancellations made with less than 24 hours’ notice will be charged 100% of the scheduled service, unless I’m able to fill the spot last-minute (not guaranteed). • For example, if your usual service is a medium fill with 15 minutes of art, you will be charged $75. • Charges will be automatically processed at the end of the day. If you’d like to use an alternate form of payment, please notify me by 5:00 PM that day. I will no longer be reaching out individually regarding cancellation fees. This policy helps avoid any awkwardness or delay in payment. If your card is declined, future bookings will be declined until the balance is paid or a resolution is discussed. 🔹 Booking Requirements To secure any appointment, the following must be provided: • Full name • Valid phone number • Email address • Credit card on file Appointments missing any of this information will be declined. Thank you so much for your understanding, trust, and continued support. These policies are in place to ensure fairness, consistency, and the best possible experience for everyone. Warmly, Britt The